Board Of Supervisors — Wednesday, June 5, 2019

..Title ..Body MEMORANDUM TO: Lake County Air Quality Management District, Board of Directors FROM: Douglas Gearhart, APCO DATE: June 5, 2019 SUBJECT: 9:00 A.M. - PUBLIC HEARING - Consideration of the Fiscal Year 2019/2020 Recommended Budget for Budget Units #8799 & #8798 EXECUTIVE SUMMARY: The Lake County Air Quality Management District (District) maintains an active and effective air quality management program to protect the health and welfare of the populace of the Lake County Air Basin. This is a shared mission with State and Federal agencies. The District has primary responsibility for stationary air pollution sources in conformance with all District regulations and State and Federal laws. As a designated Air Basin, the District participates in several Local, State and Federal programs by law. The District's attainment status with all of the Ambient Air Quality Standards (AAQS) has enabled flexibility when meeting State and Federal requirements. The above referenced, June 5, 2019, draft budget hearing is intended to meet the requirements of California Health and Safety Code (H&SC) Section 40131. Actions and Awareness Category #1 deals primarily with budget related items and District priorities, and we would ask the Board to formally consider. Recommendations are made after each item. Category #2 items address ongoing and new issues that staff desires to keep the Board aware of and receive input on if desired. Category #1 Requested Board Action A. The purpose of this hearing is to review, take public comment on, and consider the District's FY 2019/2020 draft budget (See Attachment 1 and 2). The final budget is to be considered for adoption at a later date. Recommendation: That the Board of Directors approve the FY 19/20 Draft Budget proposed for the District. B. Air Districts in general do not expect a further decrease in State subvention (the historical decrease was 30%), but such is possible given the State's budget. Other revenue and expenditures are well balanced but because of the restrictive use of subvention, and increased number of State mandated activities, increasing subvention is essential to ongoing functions. Large non-attainment areas of the State receive significant funds for regional work, which the Legislature sees as funding going to Districts. This perception creates significant challenges for rural areas to show they are different, and don't have access to any of those funds, but need additional funding to prevent significant impacts to the local economy. With the State increasing the District's requirements and work load, additional funds are needed to implement these requirements, without subvention increases, fee increases are necessary to fund these activities. Recommendation: That the Board of Directors continue to be on record as opposed to any further State subvention cuts to the District, and support District staff seeking additional funding to support the additional work load placed on the District. C. District Staff continues to work on reducing the impacts of the State Truck and Bus Rule on local fleets, but due to a recent lawsuit against the State, flexibility options have been curtailed. Staff is still pursuing an option for preowned model year 2006 and newer trucks from other parts of the state to be made available for local fleets to purchase at minimal cost. The statewide effort on this has failed, and staff is trying to find a way to implement it for our local fleets only, though the State still has significant hurdles in place to do this. Legislation was being considered by the State to remove some of significant hurdles in the program. This is still in process with the State. Recommendation: That the Board of Directors be on record as supporting District staff to continue to work seeking program flexibility and additional funding from the State or Federal Government or other entities to assist local fleets. D. Staff has taken an active role in CAPCOA to ensure Lake County (the only Full Attainment District) is represented in all statewide proceedings and discussions with the ARB. This provides visibility for Lake County, regular contact with State officials, and the need for ARB Executive staff to work on specific Lake County concerns. The benefit to Lake County has been significant financially with grant programs, and we have had a voice in changing some strict regulatory language and clearing up significant confusion in regulations that could affect Lake County businesses. Participation requires monthly Sacramento meetings, and a few meetings in other parts of the State. This is a multi-year effort requiring a long-term commitment for participation on the CAPCOA Board. Recommendation: That the Board of Directors be on record as supporting District staff to continue to actively participate on the CAPCOA Board to represent the needs and interests of Lake County related to Air Quality program funding, regulations, and benefits. E. The District is mandated to enforce Local, State, and Federal air quality laws, rules, and regulations in order to meet and maintain the AAQS and protect the public health and welfare pursuant to the Federal Clean Air Act and State Implementation Plan. As such, much of the District's activities are mandated, such as the permitting program, enforcement activities, air monitoring, complaint program, Variance/Hearing Board activities, air toxics emissions inventory, as well as numerous State and Federal reporting requirements. Pursuant to the 2003 Program Audit and Action Plan adopted by this Board on January 30, 2008, the District's highest priorities are placed on potential health impacts and complaints of health impacts. District staff strives to process permits within 60-90 days of receipt of a complete application; 180 days is specified under the CA H&SC. Air monitoring activities are a significant priority, as this is essential to maintaining our attainment status. To comply with State and Federal monitoring requirements this requires a minimum of six to seven staff days per week to ensure defensible air monitoring data. CEQA participation takes significant staff time and is currently unfunded. Failure to adequately participate in the County CEQA process could result in the requirement for the District to take a lead agency role and perform a second CEQA review for air impacts. Our goal is to avoid this additional and unnecessary burden to the project proponent and the District. Other activities include participation in the Carl Moyer Grant Program, Prescribed Fire Program, AB617 Community Air Monitoring Grant Program, AB197 Emissions Inventory Grant Program, FARMER Grant program. These programs require significant staff time. Staff may recommend an ongoing MOU with a neighboring Air District to assist in more timely processing of grant applications in specific cases. Requests for District assistance continues to increase as the need for monitoring data and meteorological information is needed to protect the communities and schools affected by emergency events. Recommendation: That the Board of Directors continue their policy directive that health impacts, health risks, health based complaints, and mandated programs/requirements be given top priority, followed by activities that have regulatory time frames, and other funded activities which includes new permit issuance, CEQA reviews, periodic inspections, etc... , or as directed by the Board. Category #2 - Board Awareness A. Geothermal operations in Lake County are decreasing. The Bottle Rock Power Plant has been shutdown and all operations have ceased. Calpine has shutdown the Bear Canyon Power Plant and dropped their permits, and Calpine may shutdown the West Ford Flat Power Plant in the near future. The impacts on Lake County are still the same, even though the steam is being shifted to other areas. In recent years complaints have started increasing since homes are being rebuilt and monitoring costs have significantly increased due to State monitoring requirements. In order to continue to fund the monitoring program to protect the Lake County community from impacts of geothermal operations, additional funding may eventually be necessary. In addition, both State and Federal requirements continue to increase and the demands on District Staff have grown. These demands include: complaint investigations, records requests, CEQA reviews, participation in local committees, source inspections, training of Staff, enforcement programs, lab and source test equipment upkeep, salary costs, workers compensation costs, insurance costs, and emergency responses costs. District staff will be working on options for consideration at a future date. B. As a result of EPA review, the District needs to update some of the Rules and Regulations to meet current Federal and State standards, and ensure all rules are current with State and Federal definitions. This is a significant undertaking and will take significant staff time to update our rules to ensure they are fully compliant with State and Federal standards and are legally enforceable. C. The ARB 's "one shoe fits all Districts" philosophy continues to manifest itself in all kinds of program elements from monitoring, open burning, air toxics, number and timing of inspections, complaint response time, greenhouse gas programs, and non-program specific activities such as the truck and bus rule. This approach is a problem that we must stay engaged with and encourage the State to recognize that Rural and Attainment programs need to be different from Urban programs in order to be effective and efficient. Staff will continue the Board endorsed approach of local flexibility in designing and implementing new programs, and that "accountability" evaluations be based upon defined goals with measurable and quantifiable outcomes, such as actual measurements of the air or emissions in determining success. District Staff will continue to engage with the State to ensure local control and flexibility. D. Air Toxic and other ARB mandated Programs and elements: Air Toxics reporting and actions under the structure of recent OEHHA changes to Acute and Chronic Reference Exposure Levels, the new guidelines for risk calculations (which include additional factors for children), and legislated mandates related to toxic emissions collection and reporting will continue to require the permitting of smaller sources. E. The State Legislature has made funding available to implement a woodstove change out program in low income areas or for low income households. The Grant agreement on this program is significant for a program to replace uncertified stoves with certified (cleaner) woodstoves. Staff has expended all funds from the initial allocation, we obtained a second allocation for year 1 which has also been spent. We hope to keep this program funded at the State to provide local benefits. F. District Particulate Monitoring Program: The District's current PMl0 & PM2.5 monitoring network is over 18 years old, and maintenance is increasing. Keeping monitoring equipment in good working order is essential to maintain our AAQS attainment status designation. The Federal and State Quality Assurance requirements for all monitoring is increasingly significant and requires considerable staff time to follow to ensure we maintain our AAQS attainment status designation. The effort includes continuing successful Federal certification of the samplers, Balance Room/Laboratory, and Program QAPP & SOPs. The EPA has proposed to partially fund the PM2.5 program by reimbursements for FY 19/20, however, future funding is uncertain. The proposed budget units for the District are balanced and in a good position overall. There were many projects completed during FY 2018/2019, and many more tasks and requirements coming for FY 2019/2020. The above action items and informational items are presented to prepare for future costs, impacts, and workloads. Further details of the District's operations are attached as mentioned. (Attachment 1- Budget #8799 and Attachment 2 - Budget #8798). The legal notice for this draft budget hearing was published in the Lake County Record Bee on May 2, 2019 (See Attachment 3) as required by CA H&SC. ..Recommended Action RECOMMENDED ACTION: 1) That the Board of Directors approve the FY 19/20 Recommended Budget proposed for the District; 2) That the Board of Directors continue to be on record as opposed to any further State subvention cuts to the District, and support District staff seeking additional funding to support the additional work load placed on the District; 3) That the Board of Directors be on record as supporting District staff to continue to work seeking program flexibility and additional funding from the State or Federal Government or other entities to assist local fleets; 4) That the Board of Directors be on record as supporting District staff to continue to actively participate on the CAPCOA Board to represent the needs and interests of Lake County related to Air Quality program funding, regulations, and benefits; and 5) That the Board of Directors continue their policy directive that health impacts, health risks, health based complaints, and mandated programs/requirements be given top priority, followed by activities that have regulatory time frames, and other funded activities which includes new permit issuance, CEQA reviews, periodic inspections, etc., or as directed by the Board. Att: Attachment 1 - Budget #8799 Attachment 2 - Budget #8798 Attachment 3 - Legal Notice CC: Carol J. Huchingson, Chief Administrative Officer Stephen L. Carter, Jr., Deputy County Administrator Officer Cathy Saderlund, Auditor-Controller

..Title ..Body MEMORANDUM TO: The Honorable Tina Scott, Chair, Board of Supervisors FROM: Carol J. Huchingson, County Administrative Officer DATE: June 5-6, 2019 SUBJECT: PUBLIC HEARING - a) Consideration of the FY 2019-20 Recommended Budget; b) Consideration of the proposed Resolution Establishing New Classifications and Amending the Position Allocation Table for FY 2019-20 to Conform to the Recommended Budget; and c) Consideration of Authorization for affected Department Heads to proceed with purchasing selected Capital Assets prior to the adoption of the FY 2019-20 Final Recommended Budget EXECUTIVE SUMMARY: Presented for your consideration is the proposed Recommended Budget for Fiscal Year 2019-20. By approving a Recommended Budget, you are authorizing the expenditure of funds for operational needs until such time as the Final Recommended Budget is adopted in September ("Adopted Budget"). As required by law, the proposed Recommended Budget is balanced, meaning that there is sufficient revenue to support recommended appropriations. Consistent with your Board's commitment to incrementally reduce the reliance on one-time funds, the amount of unreserved fund balance carryover used to balance the budget has diminished over the past three Fiscal Years. Fiscal Year 2019-20 Recommended Budget is structurally balanced, meaning that it reflects only the use of ongoing funds to support ongoing operational costs in the General Fund, as further detailed in Section III. Achieving a reduction in the use of one-time funds has been particularly challenging in light of relatively flat revenue projections and increased costs associated with the minimum wage and State-mandated retirement contributions. In order to offset these increases while also reducing reliance on one-time funds, the FY 2019-20 Recommended Budget reflects the first year implementation of the Fiscal Crisis Management Plan (FCMP) requiring General Fund budgets to cut 5% of vacant permanent position allocations. Additional reductions were achieved by strictly limiting appropriations for services, supplies and fixed assets, which will continue to impact our ability to perform basic functions and deliver core services in a timely manner. Similarly, our challenges associated with the attraction and retention of quality employees remain. The county-wide staff vacancy rate continues to average over 20%. We continue to lose key staff to neighboring jurisdictions, local businesses and online work opportunities offering higher wages. As outlined in our Fiscal Crisis Management Plan, long-term solutions to address budgetary and staffing challenges necessitate increased organizational efficiencies, staff restructuring and the strengthening of revenue streams. In addition to the approval of the FCMP, your Board has recognized our challenges in a number of additional ways, by approving the implementation of a Classification and Total Compensation Study as well as a pilot project in which courthouse and surrounding County offices are closed to the public on Fridays, to enable staff to keep pace with heavy workloads. I want to express my gratitude for the support and dedication of all County employees who continue to serve the residents of Lake County despite the local economic difficulties. Their commitment has made achievements possible despite having limited resources at their disposal. More specifically, I want to extend my thanks to the County Department Heads who have remained positive and collaborative throughout the particularly challenging budget preparation process that lead us to today. Our office simply could not accomplish this budgetary process without the exemplary dedication and support of the Department Heads and their key fiscal staff FISCAL IMPACT (Narrative): COUNTY BUDGET - OVERVIEW The FY 2019-20 Recommended Budget for all County funds totals $ 254,219,841, including: FY 2018-19 GOVERNMENTAL FUNDS FY 2019-20 $59,552,081 General Fund $60,512,686 $113,943,511 Special Revenue Funds $122,746,273 $12,197,073 Capital Project Funds $9,577,148 $0 Debt Service Funds $0 $185,692,665 Total Governmental Funds $192,836,107 OTHER FUNDS $10,169,627 Internal Service Funds $9,394,203 $5,131,537 Enterprise Funds $4,818,301 $41,993,161 Special Districts and Other Agencies $47,171,230 $57,294,325 Total Other Funds $61,383,734 This FY 2019-20 Recommended Budget represents an increase of $11,232,851 when compared to the FY 2018-19 Adopted Budget amount of $242,986,990. The large increase year over year can be contributed to Special Revenue Funds like Roads ($4,189,378), Disaster Response & Recovery ($690,597), Geothermal Resource Royalties ($581,543), Behavioral Health ($2,152,556), Social Services Admin ($1,198,774), General Welfare ($585,103), and Special Districts and other Agencies like Watershed Protection District ($3,798,324), Middletown Sewer ($4,691,043), and Soda Bay Water ($4,790,938). I. GENERAL FUND APPROPRIATIONS Recommended FY 2019-20 General Fund appropriations total $60,512,686, which represents a decrease of $424,394 (or -0.7 percent) compared to the prior year's adopted budget, plus mid-year adjustments equaling $60,937,080. Budgeted General Fund Appropriations FY 08/09 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 $55,850,505 $57,346,621 $55,839,782 56,245,415 57,203,533 $56,165,744 60,937,080* 60,512,686 *Includes appropriation from the established Pension Stabilization Reserve to our Public Agency Retirement Services (PARS) Trust for future CalPERS expenses. As evidenced in the preceding table, budgeted General Fund appropriations presented since the great recession have remained essentially static. The increase over the past two fiscal years compared to FY 2008-09 budget is completely offset (and far more) considering that the cost of doing business has increased 31.09% (CPI) during that 10 year period from February 2009 to February 2019. The County has absorbed the increased cost of doing business by reducing staffing, maintaining salaries, utilizing Reserves and reducing services to the public. II. GENERAL FUND DISCRETIONARY REVENUE Property Tax. The static trend in General Fund appropriations is a direct consequence of the similar trend in General Fund discretionary revenues. Although the General Fund discretionary revenues are derived from a variety of sources, property taxes compose substantially the largest source of discretionary funding. As reflected in the following table, property tax revenues have still not reached pre-recession levels: PROPERTY TAX REVENUE (General Fund) FY 08/09 FY 13/14 FY 14/15 FY 15/16 FY 16/17 * FY 17/18 FY 18/19 A FY 19/20 B 25,092,780 24,197,711 $23,956,041 $24,361,322 $25,698,053 $24,151,826 24,247,057 24,286,475 A=Anticipated, B=Budgeted *Reflects one-time property tax backfill payment from State Geothermal Royalties. The County receives geothermal royalties from both the State and the Federal government. The royalties provided by the State support projects directly related to mitigating the impact of geothermal development and water quality initiatives. The royalties provided by the Federal government are heavily relied upon to support General Fund expenses including Park maintenance and preservation, positions in the Community Development Department that provide resource management functions, sheriff patrol services in the Cobb/Middletown areas, and Animal Control services. In the Federal Energy Policy Act of 2005, Congress changed the program to share 25% of the geothermal royalty payments paid to the United States government with counties to mitigate the impacts of local geothermal development and production experienced by county governments. However, since 2010, these funds were no longer permanently allocated and are placed in jeopardy each year, with intervention continually being requested of Congressman Mike Thompson. Congress has continually elected to restore the counties' share of these funds, and it is critical that this effort continue. In an era when local revenues are diminishing, Lake County cannot afford to lose the geothermal royalties. III. STRUCTURAL BALANCE: Although a structurally imbalanced budget is not desirable, the unprecedented series of 10 natural disasters necessitated the use of one-time funds beginning with the FY 2016-17 budget which relied on $1,386,390 of one-time funding to support on-going operations. At that time your Board committed to an incremental reduction in the structural imbalance over a period of three to five years. Consistent with that commitment, the FY 2017-18 budget reflected a structural imbalance of $985,332 and the FY 2018-19 Recommended Budget relied upon $768,711 of one-time funding. The Recommended Budget for FY 2019-20 is structurally balanced, meaning that the ongoing revenues support the ongoing operational costs without relying on one time carry over funds. Because unreserved fund balance carryover is not an ongoing source of funding, it should not be used to fund ongoing expenses and instead is typically used only to support non-recurring (i.e. one-time) costs. IV. RESERVES AND CONTINGENCIES: Contingencies: Appropriations include Contingencies totaling $4,548,360 which can be used for unanticipated situations that may occur in the fiscal year including unexpected shortfalls in revenue. The previous two Fiscal Years had appropriations of only $1,000,000 which reflected a significant reduction from pre-disaster budgets. Fiscal Year 2019-20 restores contingencies to previous levels. General Reserve: The General Reserve remains at $7 million. This balance is approximately 11.5% of total recommended General Fund appropriations. $7 million may appear considerable, however the Government Finance Officers Association (GFOA) recommends retaining a 17-25% reserve. The present reserve amount, which has remained static for many years, would only sustain County General Fund operations for two, possibly, three months. Subsequent to our many wildfire disasters, your Board granted the Auditor-Controller the authority to cancel up to $5 million of the General Reserve in order to manage cash flow challenges resulting from the high cost of disaster-related expenses and the slow reimbursements from FEMA and CalOES. Staff recommends discontinuing this authority during FY 2019-20. V. CAPITAL ASSETS Capital Improvements: The Recommended Budget includes funding for a number of capital projects, many of which are funded by grants or other special funding, including: Roads $23,158,415 Middle Creek Restoration Grant $7,500,000 Courthouse and Jail Phase II Roof Replacement $2,000,000 South Main Street Water $2,400,000 Lampson Airport Pavement Rehabilitation $720,500 Middletown Sewer Treatment Plant Project $5,000,000 Anderson Springs Sewer Project $4,411,569 Soda Bay Water Treatment Plant Project $5,000,000 Lower Lake Parks Maintenance Facility $775,000 Lucerne Harbor Improvement Project $250,000 There were additional capital improvement requests which were not funded in this Recommended Budget, for reasons noted in our Executive Summary, including a Restroom and Parking Lot Improvements at Hinman Park and Improvements at Trailside Park. Fixed Assets: This Recommended Budget provides for the purchase of a modest list of fixed assets such as vehicles and equipment which are delineated in the Capital Asset list attached hereto. The majority of funding for these items relies on non-General Fund sources. Early Authorization: County departments are not allowed to purchase new capital assets between July 1st and the time the budget is formally adopted (scheduled for September 10, 2019), unless specifically authorized by motion of the Board of Supervisors. The attached Capital Asset list reflects those capital assets that are recommended for such authorization. VI. COUNTY WORKFORCE All Funds: The Recommended Budget provides for a total workforce of 1,009.45 full-time equivalents (FTE's) which is a net decrease of 0.95 FTE's compared to current staffing allocation. One Deputy Sheriff Sergeant in Marine Patrol and one Public Works Analyst are unfunded. General Fund: Positions funded with General Fund discretionary revenues total 363.25 FTE's which is a net decrease of 25.25 FTE's compared to the current staffing allocation and is mostly the result of removing unfunded positions in the Sheriff's Department. Budget Unit Position FTE's 1122 - Treasurer-Tax Collect Accountant I/II Delete 1 1123 - Assessor Appraiser Aide/Appraiser I/II/III Delete 1 1231 - County Counsel Senior Deputy County Counsel Add 1 1904 - Information Technology Deputy IT Director Delete 1 2201 - Sheriff-Coroner* Captain - Sworn Delete 1 Deputy Sheriff I/II Delete 7 Civil Coordinator Delete 1 Lieutenant Delete 2 Secretary Delete 1 2202 - Central Dispatch Public Safety Dispatcher I/II Delete 2 2205 - Sheriff-Marine Patrol Deputy Sheriff I/II Delete 1 2301 - Sheriff-Jail Facilities Correctional Officer I/II Delete 8 2702 - Planning Assistant CD Director Add 1 Assistant Planner I/II/Associate Resource Planner Add 2 Principal Planner Delete 1 Senior Planner Delete 2 Office Assistant III Delete 1 2703 - Animal Control Animal Control Adoption Coordinator Add .75 *Nine unfunded positions in the Sheriff-Coroner Budget Unit 2201 had been carried over for years with the expectation that they could eventually be filled and funded. However, after no funding availability for more than a decade, the Sheriff has made the difficult decision to relinquish those positions. At the same time, your Board demonstrated its commitment to taking care of the existing workforce, with positive movement reflected in the recently approved labor agreement. In lieu of a formal hiring freeze, the County Administrative Officer (CAO) will continue to review all requests to fill positions. This continued review will help reduce expenditures and also preserve positions for employees facing a layoff situation. The CAO will also continue to review all requests for new positions to ensure they are offset by long-term reliable funding. VII. PROSPECTIVE DEMANDS ON THE GENERAL FUND Minimum Wage. Beginning January 1, 2019 and continuing annually through January 1, 2022, the County must absorb a series of state-mandated minimum wage increases. The current wages of nearly a quarter of the County workforce will be outpaced by the new minimum wage standards. CalPERS. Fiscal Miscellaneous CalPERs Safety CalPERs Year Actuarial Charged Actuarial Charged 17/18 15.567% 16.067% 26.292% 27.331% 18/19 17.261% 18.761% 30.985% 32.485% 19/20 20.2% 20.762% 35.6% 36.522% 20/21 22.1% 22.6% 39.3% 39.8% 21/22 23.7% 24.2% 41.8% 42.3% 22/23 24.9% 25.4% 43.6% 44.1% The percentage charged is higher than the actuarial percentage in the table above because the unfunded accrued liability amount is a set dollar value, so the percentage varies depending on overall actual payroll expense. If payroll expenses were to increase, then the charged percentage would actually go down. The FY 2019-20 unfunded accrued liability for the County equals $5,969,005 according to the July 2018 CalPERS actuarial. Classification and Total Compensation Study. It is expected that the results of the ongoing Classification and Total Compensation Study will be presented to the Board in late 2019 with a corresponding implementation plan. Staff expects the study to confirm that non-competitive salaries and benefits are at the core of our inability to recruit and retain employees. This critical issue will require immediate and effective action in order to increase our capacity to provide the services our citizens and your Board expects. RECOMMENDED ACTION: Staff recommends your Board take the following actions: a) Approve, by motion, the FY 2019-20 Recommended Budget Your approval of this Recommended Budget will enable the County to meet its statutory obligations and continue operations from July 1, 2019 until the Final Recommended Budget is presented to your Board for adoption on September 10, 2019. b) Adopt the Resolution Establishing New Classifications and Amending the Position Allocation Table for FY 2019-20 to Conform to the Recommended Budget Your approval of this Resolution Establishing New Classifications and Amending the Position Allocation Table for FY 2019-20 to Conform to the Recommended Budget will allow departments to hire employees on July 1, 2019. c) Authorize, by motion, the Purchase of Certain Capital Assets Prior to Approval of the Adopted Budget Attachments: 1) Capital Asset List 2) Proposed Position Allocation Resolution Establishing New Classifications, the Effective Date Thereof, and Amending the Position Allocation Table for FY 2019-20 to Conform to the Recommended Budget 3) Position Allocation Table for FY 2019-20 4) Fund Summary for FY 2019-20 5) Budget Unit Detail for FY 2019-20